A new public engagement project led by TSU's Dr Anna Plyushteva aiming to broaden the conversation about the challenges of everyday life in 2020-21 is documenting the daily lives of key workers who, during the COVID-19 pandemic, perform essential work that cannot be done from home. With the difficulties of working from home receiving much more extensive coverage, the project aims to contribute to the appropriate planning for the public transport needs of key workers in future crises.